This chime is beautiful! The colors are bright without being garish. The tone is nice although I hoped the tone would be more “twinkly”. Finally, the customer service if this company is best I have experienced in years. There was an issue with the first chime I received. Once I sent photos of the problem, the service rep (wish I remembered his name) proceeded to immediately send a replacement! I received the replacement in 3 - 4 days!!