I received one box that was so smashed in. After opening it was because it was poorly packed.
I sent a message and called pictures were requested...I sent them. this is the crap that they sent back to me..Unfortunately, without testing the products themselves, we’re unable to assess whether a replacement is needed.
While we understand that the box was mishandled, we need to confirm if the products inside are functional.
Could you kindly take the items out and test them?
If any parts are missing or if they don’t work, please let us know right away, and we’ll address the issue promptly.
This item was a present for sister I am not going to Test it ahead of time. This should NOT be my problem. This item is $50.99 I took it to UPS to return it today and it would have cost $30.00 to return. I told the UPS Rep no way.
Exhart need to stand by their products. I will never deal with them again!!!
Hi Linda, we love hearing about our customer's experiences. We're so sorry to hear that you're having an issue with your item and we'd love to help you with this and ensure you have an extraordinary experience with us. Please send us an email at support@exhart.com so we cna review and assist you with your concern and we really want to stand by our product and to give you the service and satisfaction you truly deserve. Thank you.
The Butterfly Rain Gauge is so beautiful. We love to see it light up each night. Not to mention it’s so useful to measure rain amounts.
I received one box that was so smashed in. After opening it was because it was poorly packed.
I sent a message and called pictures were requested...I sent them. this is the crap that they sent back to me..Unfortunately, without testing the products themselves, we’re unable to assess whether a replacement is needed.
While we understand that the box was mishandled, we need to confirm if the products inside are functional.
Could you kindly take the items out and test them?
If any parts are missing or if they don’t work, please let us know right away, and we’ll address the issue promptly.
This item was a present for sister I am not going to Test it ahead of time. This should NOT be my problem. This item is $50.99 I took it to UPS to return it today and it would have cost $30.00 to return. I told the UPS Rep no way.
Exhart need to stand by their products. I will never deal with them again!!!
Hi Linda, we love hearing about our customer's experiences. We're so sorry to hear that you're having an issue with your item and we'd love to help you with this and ensure you have an extraordinary experience with us. Please send us an email at support@exhart.com so we cna review and assist you with your concern and we really want to stand by our product and to give you the service and satisfaction you truly deserve. Thank you.
The Butterfly Rain Gauge is so beautiful. We love to see it light up each night. Not to mention it’s so useful to measure rain amounts.
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